Setting up, maintaining, mending your support systems

A friend of mine asked me recently how I managed to finish a PhD in three and a bit years, with a full-time job and a full-time homelife. I found it quite hard to answer her, especially given that, in retrospect, my PhD doesn’t seem all that difficult now (kind of like when you have done something really tough, like had a baby or run a marathon or climbed a mountain, and you think: ‘I could do that again, that wasn’t so bad!’ even though it was awful a lot of the time while you were going through it). So, I have thought a lot about this, and I think I finally have an answer.

I finished in the time I did because of the support I had. This support came in different forms, and I have divided it into four main kinds that made a big difference during my candidacy: home, personal, work, and PhD-specific.

I’ll start with home, because this, for me, was really important, and also really tough to manage consistently. I have a lovely husband and two lovely, but young, children who need me rather a lot. I also need to be there for them rather a lot, and like many parents I have organised my time and life around them since they were born, and a lot of who I am as a person is bound up in who I am as their mother. Not being very present or in control of all things parenting, therefore, was not really a viable option for me during my PhD. But, as I found out, it was really, really difficult to be a very full-time parent and partner, a very full-time academic, and a very committed PhD student (and not be very stressed and hysterical all the time). My husband, thankfully, is a very capable parent when I stand back and let him do things his way, instead of my way, and he was willing to put me and my PhD work ahead of his own in order to support me (for at least most of the three years). But, and this is the key, I really struggled to let that be. I struggled to let go of being all things to all of my family, and let him manage the kids and their lives so that I could focus on questions of theory, data, tense, fonts and all of that big and small PhD stuff I needed to focus on. It was only really in my final year, when I just had to finish, that I sort of got enough of the hang of letting go, and could actually focus on me and my work without feeling guilty or torn, or left out of what my husband and kids were getting up to while I was alone at my desk, writing. Support at home is essential, but you also need to let your home support you.

The second area where I needed, and was fortunate enough to receive, support and time was at work. I ran a small unit during my PhD and my time was largely my own to manage. This was very fortunate because I didn’t feel like I was clocking in and out with someone looking over my shoulder and accounting for each minute of my day. I was able to, some weeks, carve out a morning (and even have a day or two here and there at home) to focus on my PhD, having reorganised the rest of my workload around these PhD mornings or days. My close colleagues outside of my unit were encouraging, and in my final year accommodated (at least some of) my answers of ‘no, I can’t do that right now, ask me again next year’ with latitude for the most part. Again, though, a lot of what I received hinged on me asking for what I needed, and being firm, once I got the support, in letting it be. I had to learn to say ‘no’, which I am not very good at, and I had to learn to let people help me, also something I am not good at. I was fortunate – my close colleagues were a great source of kindness and support, which made up for the indifference from other less friendly colleagues and management. But I also had to find ways of asking for support and time and space in ways that did not put people’s backs up, or seem like I was asking for favours I was not due.  I learnt some valuable lessons about standing up for myself, and also about diplomacy, tact and timing.

A further area where I needed excellent support was in PhD-specific spaces of supervision and peer-groups. I was part of a structured PhD programme with an active online listserv and regular contact weeks where we all got together for workshops, lectures, seminars and supervision sessions. This support, along with the excellent supervision I received, took at least a year off my PhD in my opinion, as I had both real support, and also imagined chastisement if I did not make progress. I had, in other words, people who were keeping tabs on me, although completely supportively and kindly, and this accountability translated into me egging myself on because I didn’t want to let any of them down (and by extension let myself down). Reaching out to form a PhD support group where you feel you are not all on your own, and that your progress, struggles, and triumphs matter to others, can be a crucial source of support.

Finally, I had to learn to be my own support. I had to learn to encourage myself, and be warm and kind rather then mean and derogatory, especially when days of doing no PhD work turned into weeks and stagnation rather than progress was the order of things. I had to make time for myself, and tell myself that this time was not indulgent, or taking time away from my kids or work: that it was necessary and important and worth protecting. This was really difficult, all the way through. It still is. However, doing the PhD taught me to be kinder to myself, and to be more supportive of my own research, my own achievements and my own struggles. If I am not on my own side, how can I convince others that it’s a side they should be on too? I am much more of a cheerleader for myself now, giving myself more of the kindness I find easier to give to others.

Support systems are not easy to set up, maintain, and especially to mend if they have fallen apart. They require care, time and emotional energy, and these things are often in short supply during a PhD candidacy. However, without these four different kinds of support, something as long, challenging, often lonely and also triumphant as doing a PhD would be much more difficult than it could or should be.

Getting the feedback you need

Feedback. It’s a prickly issue for writers. We both want it and fear it. It makes us nervous, fearful, tired, annoyed, cheered – sometimes all of these things in one essay/paper/chapter. One of the most helpful things I learned during my PhD was how to ask for feedback – the feedback I needed. This post addresses asking for the feedback you need, even if it isn’t always the feedback you want.

Feedback we need is not always feedback we want, in the sense that often we don’t want to do another tough round of revisions and rewriting and more thinking, because we want to move on to the next thing, or because we are tired, or because the PhD is only one of many things demanding our time and attention. But, more often than not, we need to do this work, and so we need feedback that helps us to achieve this. I am not sure it is possible to always have your needs and wants be the same when it comes to feedback, but the more you go into the scary space of asking for provocative, thoughtful and critical feedback and work with it to have it feed forward into your further writing, reading and thinking, the more you want to get that kind of feedback.

It is so important to work out what kind of feedback you really need and to look for it. PhD students cannot simply wait for the right kinds of feedback to find them, and for supervisors to know what kinds of feedback they are looking for at different points in the process. My supervisor encouraged me to be very directive about what kind of feedback I wanted. I am aware that many supervisors will not do that expressly (or otherwise) but rather than just sending writing and asking broadly what they think, why not suggest to your supervisor when you send them your writing that they focus on specific things, like the coherence of your text, or whether it addresses the research questions, or whether you have read the right kinds of sources for a particular argument you are making. As a new supervisor myself, I think it would be helpful if my student helped me navigate her thinking and writing like this. Supervisors are busy too, and you are often not their only student or task – giving them polite but clear requests for particular kinds of help could well be helpful for them as well as for you.

Asking for specific feedback requires being quite conscious of what you are writing, what you have been thinking about and also struggling with, and what you might need in order to keep moving forward. Making ‘meta-notes’ as you write, either in writing or just in your head, is quite helpful when it comes to then sending that email or having that conversation. These are some of my ‘meta-notes’ on the kinds of feedback I thought I needed on just three stages of my process. This may be helpful if you are battling to put what you need/want from your supervisor into words, and can hopefully help you generate other questions of your own:

Early stages – pre-proposal reading and chunks of writing: ‘Are my research questions valid? Am I addressing them with what I am reading and thinking about? Is this just one PhD or have I got too much here? How could I edit this down if I am trying to do three PhDs in one? What else could/should I be reading?’ 

Proposal writing process: ‘Are my research questions clear, and viable? Is the focus and rationale for this research clear to the reader? Does my proposed conceptual framework hang together and make sense? Does it ‘match’ my research questions. unit of analysis and focus? Is the literature review section where I explain the field I am contributing to well-constructed – can you see the gap my research speaks into? Do my methods seems reasonable; is there a methodology rather than just a list of data and methods of generating it? Are there any glaring errors, like missing references and typos I need to correct?’

Chapter 1 – literature review/conceptual framework: ‘Is this just a collection of things I’ve read or can you hear my voice? How can I make my own stance and voice clearer here? Have I read the field accurately – are there any gaps I need to fill in my reading? Have I explained the way I am using the theory to create a framework for the study clearly – do you see what I am doing and why I have chosen this theoretical framework? Does it connect with my research questions? Are there gaps and where? How would you suggest that I try to address the gaps and revise this chapter?

The worst thing as a writer is sending something to a reader, like a PhD student to a supervisor, and wanting them to really think about your argument and advise you on how to make it stronger or better substantiated, and then getting back a list of typos and grammatical errors you could have corrected yourself just before you are ready to submit the work. It’s frustrating and demoralising, and worse for a student, you can end up stuck and unable to keep writing and thinking as productively as you need to. To get the feedback you need is to see that what you need may be tough to hear, and to act on, but will move you forward if you can engage with it constructively. Seeing feedback in this way will help you to pose the questions to your critical friends and supervisor that ask for particular readings of your work that then result in you receiving more critical, provocative and helpful feedback that really does feed forward into your further writing, reading and thinking.

The feedback you get should be constructive and encouraging even as it critiques, questions and provokes more thinking, and it’s terrible when this is not the case. As I have said before in this blogspace, not all supervisors use their powers for good – many do not perhaps think to put themselves into their students’ shoes, and do not think about what their feedback sounds like, or how useful it is from a student’s perspective. Students getting destructive, unhelpful feedback from their supervisors may need to think about other avenues for getting supplementary help with their writing and thinking, like Chapter Swap online, a PhD writing group or a critical friend or two. There is help out there – but you may have to be brave and resourceful to find it if you are not getting enough of it closer to ‘home’. Good luck!

What happens when you know your study better than your supervisor does?

This is a tricky post for me to write – it feels risky in a way. I know my supervisor reads this blog, and I don’t want to offend her in any way. But I’m going to take this risk (and I think she would probably agree) because this is an issue that I don’t think we talk about enough, and that can be really challenging for PhD students to deal with when it happens. The issue is what happens when you realise, usually towards the end of the PhD process, that you know your work/study/theory better than your supervisor does. How do you navigate that, and deal with it constructively?

I confronted this challenge when I was working with my supervisor through my first full draft, and then some of the further revisions. Reading through my analysis chapters again, I noticed a few serious errors I had made that she had not picked up. Now, this may be because she skimmed some parts of the chapters and missed the errors (and I picked them up so all was well in the end), but that experience made me wonder: did I know better than she did what I was talking about? Had we reached a point where I needed to rely less on her advice and more on my own knowledge of my study and its parts, like the theory and data? I was not the most confident PhD student – I was plagued, really, by neurotic doubts and panic about my ability to produce a great piece of work. So, getting to a point where I had to rely more on me than on her, a scholar I truly respect and admire, was a bit terrifying. What if I was really wrong? But what if she was also wrong, or didn’t see what I saw because I had read more of the theory or seen more of the data than she had and so had a different and more intimate relationship with my study (which, of course, I did)? This was a serious quandary. Largely as a result of my own scaredy-cat, non-confrontational personality it was a real dilemma because I found that I did not know how to actually talk to my supervisor about this. I was scared of offending her, and I was not yet confident enough to really claim my own strengthening sense of my study and what I was writing about.

I don’t think I would have offended her – I recall her saying at a Doc week seminar around the time I started my doctorate that as student-researchers working on our own research we should get to a point where we know more about it than our supervisors do, and that this is a good thing because it means we are becoming more confident and able researchers, thinkers and writers who will eventually be able to supervise others, write books and papers, etc. I remember thinking that this was a really encouraging thing to say to us, because my vicarious experience of supervision, listening to many of the student-tutors I have worked with in the last few years who have been writing their own doctorates, was quite different. In many of these other supervision relationships (and to be fair I only know the tutors’ side of them), the supervisor seemed less than willing to hand over the power in terms of the knowledge and who holds it. Many of the students I have worked with have found working with their supervisors frustrating, largely because their supervisors don’t seem completely willing to allow the student space to take on the role of more confident knower, or the power in the relationship in terms of making decisions about what to write and what not to and how to present the final argument. In these situations, I wonder if the student finishes the doctorate feeling confident enough to go on and publish, present and build on their work.

In converse situations, I have worked with a few PhD students whose supervisors, like mine, actively encouraged them to own their work, and claim that researcher/knower role. These students presented their work-in-progress at conferences before the end of their PhDs, and co-wrote papers with their supervisors during and after the doctorate. They had a very different experience of their PhDs, and have gone on to have quite successful post-PhD careers thus far, largely because (I think) of the enabling and confidence-building supervisory relationships they were part of. They were encouraged to know their studies as well as, or even better than, their supervisors. They became researchers in their own right towards the end of their PhDs especially, and were not just apprentice students in a lower position to the supervisor in an unequal power relationship.

I am not sure that all students can take ownership of their PhD studies and their new roles as researchers and knowers in their field without encouragement and guidance. Those students who need very little supervision and pretty much do the doctorate regardless may well be able to claim these spaces more easily; but those of us who need the guidance and the advice, who need the feedback and support, also need to be told that it’s okay to know more than our supervisors do about our research by the end. We need to be told that it’s okay and even a good thing, because it means we are ready for the next step where we move out of the student-researcher role into the academic researcher role many of us do the PhD for, and where we can begin to share our research through publishing, presenting and building on what we have discovered. It’s a bit scary to realise that your supervisor has missed things you think they should not have. But rather than freaking out, try to realise that you saw those things and corrected them. You know your work that well. This should be an encouraging, exciting stage to reach, rather than a scary, doubt-full one – and I hope your supervisor will agree. I’m sure mine will :-).

Deciphering your supervisor’s feedback

This is supposed to be a somewhat lighthearted post, rather than a serious exposition on feedback.

cybergogue.blogspot.com

cybergogue.blogspot.com

I was chatting to some friends and fellow PhD travellers recently about how we make sense of our supervisors’ feedback – what we read into some of the ways in which they phrase comments and questions that give us clues on how to respond in the most appropriate ways. It was a funny conversation, and we all ended up laughing quite a lot at our own accounts of how we do this. But it did get me thinking about how we – how students – respond to feedback that we are given on our writing, not just emotionally but also in terms of how we read from the feedback a set of guidelines for our revisions, or read into the feedback the tone of our supervisor’s (or examiner’s/reviewer’s) responses to our writing.

My supervisor – and I both liked and disliked this at various points and for a range of reasons – never told me what to write or think. She prompted, questioned, suggested, challenged – but she never instructed. There are times when you just want to be told what to write so that you know you are writing the right things (although there really is a lot of subjective judgement about what is ‘right’ and that should not necessarily be for someone other than you to ultimately decide). But most of the time you really do want to be guided with your writing and thinking rather than instructed. You want the work to be your own, and even though it’s bloody hard work most of the time, you really want to do the thinking work that comes with the writing and revising and rewriting.

But in order to do the most productive kinds of writing and thinking that will indeed take you on a journey of intellectual and personal growth and learning (and help you produce a PhD dissertation), you need not only to have that guidance that creates space for you to think, write, revise and grow, you need also to know what to do with that guidance, much of which comes in the form of feedback whether written or verbal. I worked out, over time, a way of making sense of what my supervisor was suggesting or prompting me to think about and do – and figuring out what my own response should be. I think that this working out will be different for each student, of course, but this is an important thing to spend some time thinking about, as part of the process of becoming a more conscious writer.

For instance, I worked out that when she started a comment with ‘I wonder if…’ this meant that I could think about it myself, and arrive at my own conclusion about whether or not to include what followed in my chapter. If she said ‘This is my own personal preference…’ I didn’t really have to think too hard and could probably note her comment and move on if it didn’t match my personal preferences. If she said ‘You may want to…’ then I probably did want to (and actually should) do what she suggested. She also gave other more directive kinds of comments like ‘Include a few references here’ and ‘Check for consistency with this’ and I duly did so. Working out this ‘code’ was helpful for me in terms of reading into the feedback her responses to my writing and whether she felt I was going well or not, and also reading from her feedback some clear guidelines and pointers for my own revisions.

What is your supervisor’s code and how does working it out help you to work on your writing and revisions?

 

Choosing the right supervisor for you

Jorge Cham: www. phdcomics.com

Jorge Cham: www. phdcomics.com

This post is mostly about advice to prospective or starting-out PhD students, and it’s about choosing a supervisor and setting up a mutually respectful and constructive relationship. A PhD supervisor is the most important person in a PhD student’s academic life for the duration of the process:  good supervision can make the experience one of growth, stimulation and mentorship (and even some fun); bad supervision can lead to delays, frustration, blocks to progress and lowered self-esteem. So it’s important to choose the right supervisor and set up a mutually agreeable working relationship.

The first piece of advice was given to me by a few people when I was starting out: choose the supervisor and not the university. At PhD level you need to make a real contribution to knowledge-building in your field, and to do this you need someone who knows your field well, and can guide, advise, challenge and push you to do better research, writing and thinking than you may have done thus far in your career. A university with a great reputation may look like a good option, but who will you work with? Obviously there are compromises to be made here, and you’d need to weigh up your particular case looking at things like how far away your supervisor is, and how you would make the logistics work if they are not in the same city as you (mine is not, for example). But there are great online tools now, like Adobe Connect, Skype and Google Drive that make staying in touch across distances easier. Choosing the supervisor rather than the university tends to pay off if you can set up a good working relationship with them. I made this choice and it has worked out well for me, even though I don’t get to see my supervisor face-to-face more than 2 or 3 times a year. I chose her because she is a key person in the field I am researching and working in and I wanted to draw on her expertise and also connect with her networks of other scholars. This is also something to consider when choosing a supervisor – the world and people beyond your present research and work that they can introduce you to.

The second thing I have learnt a few lessons about is how to set up the relationship so that it works for both of us. I’ve been lucky – and sometimes finding the right supervisor is luck – because my supervisor is kind, open to new ideas and willing to talk about how things are working out along the way. We are similar people, so we tend to get along quite well. I don’t need a lot of contact, but I do need her to be there for me when I have questions or get stuck or write something I need feedback on, and so far it has worked well in that she has been there for me when I need her advice or feedback, and when I have needed to be left alone and not feel pressured she has given me space. I have learned to ask for what I need very clearly, so that there is no confusion or frustration later. I make a list of the questions and send them to her before we meet on Skype if I can, or at least tell her what I’d like to talk about. When I send writing it is with a covering email telling her what I have sent,  at what stage it is and what I need her help with (and also what to ignore or not comment on just yet). This works quite well, because she knows where I am in my process and can give me the feedback and advice I most need at that point and also point me in the right direction with the next steps. I think I really am lucky, though, because I work with other PhD and MA students who have had awful experiences of supervisors who are distant and disengaged and then suddenly appear demanding writing without any warning and then drag their heels with feedback and give unhelpful ‘advice’ that leads to the students getting delayed or even stuck. Supervisors have a lot of power in this relationship, and not all of them use their power for good.

Many supervisors don’t see that supervising is teaching and mentoring, one on one, and miss opportunities to really help their students grow intellectually. Students are the ones who have to deal with the fallout of being poorly supervised and it is really tough, so taking time to do your research and find the most right person you can to work with is important. Do some thinking about where you want to study, as this is a good starting point. Do you need a supervisory relationship that is face-to-face most of the time or can you cope with being remote? Think about your proposed research. Whose names keep coming up in your reading? Where do they work? Could you get into the university they work at, and request to be assigned to them as a student? Go online and search prospective university sites – look at their postgraduate pages and also look for your prospective supervisor candidates. Send a polite, well-thought out email to the person or people you’d really like to work with. Write a short proposal of a couple of pages about the project you want to do and ask them nicely if they’ll read it and think about working with you. Often when you apply to a PhD programme you need to name a prospective supervisor, and it’s essential that you make contact with them before you fill in these forms and name them. If they have a sense of what work you want to do, and have agreed to be named as a prospective supervisor you could have a better chance of getting into the programme and also launching your relationship with said supervisor on the right foot.

I’m sure there are lots of other hints and tips people have, and you could all probably tell a range of both encouraging and scary supervisor stories. These are the top lessons I have learned, and I hope if you are starting out that they are helpful, and that you end up being one of the fortunate students with encouraging and happy-ending stories to tell :-).